FAQ - Elevator Products & Service Agreements

What Is The Best Commercial Elevator?
The type of elevator installed depends on your budget, requirements, and space. Because Straight Up Elevator is an independent elevator company we offer non-proprietary systems which means you get the best elector and controller system for your requirements.

How Much Space Is Needed for an Elevator?
A typical elevator requires about 5 to 7 feet of space lengthwise and widthwise for the cab, and the shaft will need at least 4 feet of depth below the elevator.

What Is Elevator Modernization?
Modifications to an older elevator to insure it meets code. Elevator modernization helps ensure that your elevator is as safe as possible. As elevators age and new safety measures are developed, your elevator can begin to deteriorate or become out of date.

How Much Weight Can A Freight Elevator Hold?
A freight elevator is designed to carry heavy-duty loads and can typically hold from 4,000 to 15,000 pounds.

How Much Does it Cost to Maintain an Elevator?
On average, it will cost about $500 - $1,000 a year to provide professional elevator maintenance plus the cost of parts and service that may or may not be requires during the maintenance.

How Many People Can Fit in a Lift or Elevator?
The dimensions of the elevator determine the number of people. In most cases, an elevator can hold more weight than the number of people who can physically fit in an elevator.

What Is a Service Lift?
This is similar to a freight elevator. It's designed for carrying goods from one floor to another. Most often this elevator is restricted to staff and employee access.

What Are the Types of Elevators?
Click here to view a page describing different types of elevators.

What Are Safety Aspects Of Elevators?
At Straight Up Elevator, we service the elevator to meet or exceed maufacturer recommendations and compliance with state guidlines- ASME A17.

How Can Owner Of Elevator Be Protected?
The safety measures performed during the regular service visits of all elevators are completed to promote elevator safety. The routine adjustments and service provided by Straight Up Elevator will be scheduled as part of a maintenance program as requested by the owner.

The maintenance and frequency will be scheduled in accordance to the Agreement as requested by the owner. All maintenance services are performed routinely to ensure that all machinery is in good working condition.

The maintenance practices of a Service Agreement will prove to be cost effective in the equipment life cycle and also for the owner in less incidents and callbacks.

What Machinery Is Inspected?
A qualified technician routinely examines all moving parts and the condition of these parts is reviewed for flaws, irregularities, and lubrication needs. Broken parts are noted and replaced as approved by the owner. Lubrication is applied as necessary.

One thing that often gets overlooked is the tension of hoist cables. Our qualified technicians will check the cable tension to verify that the cables are in good working condition.

How Are The Doors Inspected?
Passenger safety in elevator doors is a high priority. One of the major causes of elevator door problems is poorly maintained door equipment, which is - most of the time - a result of frequent use and abuse.

Our elevator mechanics have the knowledge and experience necessary to identify and remedy potential problems. Door protective edges, door gibs, hanger rollers, hoistway door drive blocks, and eccentric adjustments are among items to be regularly and thoroughly examined.

What Is Elevator Housekeeping?
These are periodic duties that are completed on a monthly, quarterly, or annual basis as established by individual customer.

Machine rooms are to be cleaned by way of removing all trash, sweeping floors, dusting as needed, emptying and cleaning all drip pans, and removing any oil or grease spots from any surface. The machine rooms are an important part of each job and must remain neat and clean. This is included in all of our Service Agreements.

Elevator pits are to be cleaned by sweeping floors and removing any trash or fallen debris, dusting as needed, and removing all grease or oil spots.

All lighting is reviewed: all failed lamps are to be replaced in all dispatch panels, car and hall push buttons, position indicators, directional indicators, interior car lighting, machine room and pits depending on your service agreement.

We recommend that the sills be vacuumed on a regular basis by building owner or appointed person. Car tops are to be cleaned with a vacuum and dusted as needed.

Controllers, selectors, and all dispatch and signal boards are to be cleaned with a blower or vacuum as needed.

Hoistways are to be cleaned and dusted as needed.